Policies

Your data and your order

• Privacy Policy What we collect, why, how long we keep it, and your rights. Wizardtec Ltd is registered with the ICO under ZC179445.
• Terms & Conditions The terms you buy under — pricing, delivery, personalised goods and your statutory rights.
• Complaints Policy How to complain, who reads it, and how long we take. Acknowledged in two working days, answered in ten.

Children and schools

• Safeguarding Statement (PDF) Our full safeguarding approach, written for schools — content checks, human approval before printing, and DBS position for in-person visits.
• Accessibility Statement What is accessible today, what is not yet, and what is being built. Working towards WCAG 2.2 AA, self-assessed and not yet audited.
• Equality, Diversity & Inclusion Every child is the hero of their own book, drawn as they actually look, in the family they actually have.

How we run the business

• Environmental Policy Print on demand, so nothing is printed unsold. Our print partner is a certified B Corporation.
• Modern Slavery Statement Published voluntarily — we are below the £36 million threshold at which the law requires one.

Something missing?

If your school or organisation needs a document that is not here, email help@storywizard.uk and tell us what your process requires. It goes straight to the director.